Delivery Rules – Akram Mart

🚚 Delivery Information

At Akram Mart, we are committed to delivering your orders safely, quickly, and discreetly across Bangladesh.

📦 Delivery Coverage

• We deliver to all districts and major cities in Bangladesh.
• Home delivery is available through trusted courier partners.

⏱ Delivery Time

• Inside Dhaka: 24–48 Hours
• Outside Dhaka: 2–5 Business Days
• Delivery times may vary during holidays, strikes, natural disasters, or courier delays.

💰 Delivery Charges

• Dhaka City: ৳80–৳100
• Outside Dhaka: ৳120–৳150
• Delivery charges may vary depending on product size, weight, and location.

🔒 Discreet Packaging

• All orders are packed in plain, unbranded packaging.
• Product details are not visible on the package.
• Customer privacy is our highest priority.

📞 Order Confirmation

• Orders may be confirmed via phone call, SMS, WhatsApp, or email before dispatch.
• Unconfirmed orders may be canceled automatically.

💳 Payment Options

• Cash on Delivery (COD)
• Mobile Banking (bKash, Nagad, Rocket)
• Bank Transfer
• Online Payment Gateway (if available)

🚫 Failed Delivery

Orders may be canceled if:

• Incorrect address or phone number is provided.
• Customer is unreachable after multiple contact attempts.
• Delivery is refused without a valid reason.

🔄 Re-Delivery Policy

• If a delivery fails due to customer unavailability, additional delivery charges may apply for re-delivery.

📍 Order Tracking

• Customers will receive courier tracking information once the order is dispatched.
• You can also contact our support team for order status updates.

⚠ Important Notes

• Please provide a complete address and active phone number during checkout.
• Inspect the package before accepting delivery.
• Delivery times are estimates and are not guaranteed under exceptional circumstances.